Distribution Strategy & Channel Management
Distribution Strategy & Channel Management
Capital Performance Group helps clients develop and leverage distribution system investments and frontline resources to create marketplace distinction, improve sales performance, ensure efficient operation, and promote customer loyalty. Our consultants utilize structured analytical approaches to solve complex distribution issues, create actionable strategies, and achieve organizational consensus. We work closely with our clients and assist them in planning, designing, developing, and managing delivery systems that are customer-focused, integrated, and cost-effective.
For more information, please contact Gary Stein, Partner, at 202-337-7876 or gstein@capitalperform.com.
Representative Services
- Distribution System Strategy & Design
- Delivery System Optimization
- De Novo & Acquisition Market Entrance Strategy
- Branch Network Consolidation
- Market Opportunity Assessment & Prioritization
- Branch Site Analysis & Selection
- Sales Force Productivity Improvement
- Sales & Relationship Management Program Design
- eCommerce/Internet Channel Strategy Development & Implementation
- Service Quality Measurement & Program Development
- Operational Process Rationalization & Redesign
- Acquisition, Cross-sell, & Customer Management Process (Re)Design
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